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Hospitality

Hotel PMS & Booking Systems

Cloud, hybrid, or on-premise property management for single hotels and multi-property groups.

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The problem

Most hotel software was designed for 80-room European city hotels with stable internet. African and emerging-market operators need offline-capable PMS that handles M-Pesa walk-ins, group bookings from corporate accounts paid in arrears, and a front office that runs when the fiber goes down.

How we approach it

  1. 01Deploy a cloud-first PMS with offline-capable front office that resyncs cleanly.
  2. 02Wire mobile money (M-Pesa, MTN MoMo, Airtel) as a primary payment rail — not an afterthought integration.
  3. 03Connect channel managers (SiteMinder, STAAH, RateGain) and OTAs (Booking.com, Expedia, Hotelbeds) with rate-parity guards.
  4. 04Integrate accounting (Sage, QuickBooks, Xero) and tax authority APIs (eTIMS in KE, FIRS in NG, SARS in ZA).

Capabilities

  • Reservations, group blocks, allotments, waitlists
  • Front desk, housekeeping, maintenance, lost & found
  • Rate plans, yield management, restrictions, derived rates
  • F&B POS integration, banquet/event management
  • Night audit automation, journals, end-of-day
  • Guest profiles with consent-tracked CRM
  • Multi-property reporting and central reservations
Stack
  • TypeScript / React / TanStack Start on the front office
  • PostgreSQL with logical replication for branch-to-HQ sync
  • Edge workers for offline write queues
  • Twilio / Africa's Talking for SMS, WhatsApp Business for guest comms
Deliverables
  • Working PMS deployed to your properties
  • Channel manager + OTA wiring with rate-parity verification
  • Mobile money + card payment rails live
  • Staff training, documentation, and 90-day post-launch support
Fit for
  • Hotel groups with 2–40 properties
  • Resort and lodge operators tired of Opera/Protel inflexibility
  • Owners replacing eZee, Hotelogix, or homegrown spreadsheet stacks
Not for
  • Single boutique guesthouses under 15 rooms — Cloudbeds is honestly fine
  • Operators looking for the cheapest possible monthly SaaS fee

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