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Operations

Multi-Branch Management Platforms

One dashboard across properties, branches, or franchises. Offline-capable where the network is honest about itself.

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The problem

Most multi-branch software was designed for one branch and then 'made multi-tenant.' It shows. Real multi-branch operations need branch-level autonomy, HQ-level visibility, and offline tolerance for branches in places where the network is honest about itself.

How we approach it

  1. 01Branch-local writes, eventual consistency to HQ — never the other way around.
  2. 02Conflict resolution as a designed feature, not a TODO.
  3. 03Role hierarchy: branch staff, branch managers, regional, HQ, audit.
  4. 04Reporting that survives branches being offline at month-end close.

Capabilities

  • Multi-property hotel operations
  • Multi-store retail and supermarket chains
  • Multi-branch SACCO and microfinance
  • Franchise networks with central royalty calculation
  • Field-force and depot management
Stack
  • PostgreSQL with logical replication branch ↔ HQ
  • Edge sync workers with write queues
  • Role-based access with branch scoping
Deliverables
  • Per-branch deployment with HQ rollup
  • Sync monitoring and conflict dashboards
  • Branch onboarding kit (hardware spec, network requirements, training)
Fit for
  • — 5+ branches with non-trivial local operations
  • — Networks where branches operate semi-autonomously
Not for
  • — Centralized SaaS where every branch just hits the cloud — use a normal multi-tenant app

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